- Understanding Butter’s workspace plans
- Workspace members and seats
- How pricing is calculated
- Workspace Billing and Payments
- Butter Plans & Pricing FAQ
- How is a Free workspace different from the Starter workspace?
- What are the differences between the workspace member roles?
- What happens when you hit the limits on a free workspace?
- How do I upgrade my workspace to Starter or Unlimited?
- How do I manage members in my workspace?
- What happens when I deactivate a member in my workspace?
- How can I see how many paid members are in my workspace?
- Do session participant limits include facilitators?
- What happens if I pass the participant limit during a live session?
- Do you give discounts to education or non-profit organizations?
- I’m interested in getting my whole team on Butter! Do you give bulk discounts for large teams?
- Do you offer a free trial for Butter?
- How do I cancel my Butter Business plan?
Understanding Butter’s workspace plans
Butter has three workspace plans available: Free, Starter and Unlimited.
All members in your workspace will be on the same plan, and each workspace has a minimum and maximum amount of seats. All members in the workspace will count towards the seat count.
Here’s a simple breakdown of the workspace plans, their price and what’s included:
Free | Starter | Unlimited | |
Price (per member) | $0/member | $24/member billed monthly
or
$216/member billed yearly (save $72/member/year) | $39/member billed monthly
or
$351/member billed yearly
(save $117/member/year) |
Max. members in workspace | 5 | 10 | Unlimited |
Max. participants in a session | 20 | 50 | 200 |
Session length | Up to 60 minutes | Unlimited | Unlimited |
Recording hours per workspace (resets monthly) | None | 10 hours | Unlimited 🔥 |
Pay-as-you-go recording availability | No | Yes. $3/hr per recording hour started. | No need, your recording’s already unlimited! |
Recap history | 7 days | 45 days | Unlimited |
AI summary engine | ChatGPT-3.5 | ChatGPT-3.5 | ChatGPT-4o |
Rooms | Unlimited | Unlimited | Unlimited |
Room collaborators & Co-facilitators
(in session) | Unlimited | Unlimited | Unlimited |
Branding | No | Yes | Yes |
Custom invoicing | No | No | Yes (annual billing only) |
Workspace role management | No | Yes | Yes |
To upgrade to a paid workspace, log in to Butter and then go to Settings > Workspace > Plan & billing.
Workspace members and seats
People who are invited to join your workspace are called members. A member can be active or deactivated.
Active members can start sessions, create rooms, add templates to your library, manage the workspace (if they’re an admin), and more.
Meanwhile, deactivated members are members that have been removed from the workspace - they will not have access to the workspace after being deactivated, but will still show up in the Members tab and can be reactivated as needed.
Each of the active members can be assigned a different workspace role: Member, Admin or Owner. Check out Workspace Roles & Permissions to learn more about it.
How pricing is calculated
The cost of your Butter workspace is determined by the workspace plan and the number of members in your workspace.
You can choose monthly or annual billing. With annual billing, you get 3 months for free! 🤩
Here’s a quick recap of the plans:
Monthly | Annual | |
Basic (free) | Free | Free |
Starter (paid) | $24 | $216
(save $72 per member/per year) |
Unlimited (paid) | $39 | $351
(save $117 per member/per year) |
Let’s run through a quick pricing example for our workspace plans:
- Let’s say you want to have 3 people on a Starter workspace. When billed monthly, your bill would be as follows: 3 members x $24 monthly = $72 monthly.
- Let’s say you want to have 10 people on a Unlimited workspace. When billed annually, your bill would be as follows: 10 members x $351 annually = $3,510 annually.
Easy-peasy! 💫
Workspace Billing and Payments
For complete details on accessing your billing history and managing your subscription and billing details, see Billing & Payments.