- Understanding Butter’s workspace plans
- Workspace members and seats
- How pricing is calculated
- Workspace Billing and Payments
- Butter Plans & Pricing FAQ
- How is a Free workspace different from the Starter workspace?
- What are the differences between the workspace member roles?
- What happens when you hit the limits on a free workspace?
- How do I upgrade my workspace to Starter or Pro?
- How do I manage members in my workspace?
- What happens when I deactivate a member in my workspace?
- How can I see how many paid members are in my workspace?
- Do session participant limits include facilitators?
- What happens if I pass the participant limit during a live session?
- Do you give discounts to education or non-profit organizations?
- I’m interested in getting my whole team on Butter! Do you give bulk discounts for large teams?
- Do you offer a free trial for Butter?
- How do I cancel my Butter Business plan?
Understanding Butter’s workspace plans
Butter has three workspace plans available: Free, Starter and Pro.
All members in your workspace will be on the same plan, and each workspace has a minimum and maximum amount of seats. All members in the workspace will count towards the seat count.
Total monthly or annual cost is calculated per active seat in your workspace. Note that Pro workspaces will need to have a minimum of 3 seats.
Here’s a simple breakdown of the workspace plans, their price and what’s included:
Free | Starter | Pro | |
Price (per member) | $0 / member | $19/member billed monthly
or
$171/member billed yearly (save $57/member/year) | $39/member billed monthly
or
$351/member billed yearly
(save $117/member/year) |
Min. seats required | 1 | 1 | 3 |
Max. members in workspace | 5 | 10 | Unlimited |
Max. participants in a session | 25 | 50 | 200 |
One-on-one sessions | Unlimited | Unlimited | Unlimited |
Group sessions | Up to 45 minutes | Unlimited | Unlimited |
Recording hours per workspace (resets monthly) | 1 hours | 10 hours | Unlimited 🔥 |
Pay-as-you-go recording availability | No | Yes. $1/hr per recording hour started. | No need, your recording’s already unlimited! |
Rooms | Unlimited | Unlimited | Unlimited |
Room collaborators & Co-facilitators
(in session) | Unlimited | Unlimited | Unlimited |
Recap history | 14-days | Unlimited | Unlimited |
Branding | No | Yes | Yes |
Custom invoicing | No | No | Yes (annual billing only) |
Workspace role management | No | Yes | Yes |
To upgrade to a paid workspace, log in to Butter and then go to Settings > Workspace > Plan & billing.
Workspace members and seats
People who are invited to join your workspace are called members. A member can be active or deactivated.
Active members can start sessions, create rooms, add templates to your library, manage the workspace (if they’re an admin), and more.
Meanwhile, deactivated members are members that have been removed from the workspace - they will not have access to the workspace after being deactivated, but will still show up in the Members tab and can be reactivated as needed.
Each of the active members can be assigned a different workspace role: Member, Admin or Owner. Check out
How pricing is calculated
The cost of your Butter workspace is determined by the workspace plan and the number of members in your workspace.
You can choose monthly or annual billing. With annual billing, you get 3 months for free! 🤩
Here’s a quick recap of the plans:
Monthly | Annual | |
Basic (free) | Free | Free |
Starter (paid) | $19 | $171
(save $57 per member/per year) |
Pro (paid) | $39 | $351
(save $117 per member/per year) |
Let’s run through a quick pricing example for our workspace plans:
- Let’s say you want to have 3 people on a Starter workspace. When billed monthly, your bill would be as follows: 3 members x $19 monthly = $57 monthly.
- Let’s say you want to have 10 people on a Pro workspace. When billed annually, your bill would be as follows: 10 members x $351 annually = $3,510 annually.
Easy-peasy! 💫
Workspace Billing and Payments
For complete details on accessing your billing history and managing your subscription and billing details, see
Butter Plans & Pricing FAQ
How is a Free workspace different from the Starter workspace?
In Butter, you have the option to have a free or paid workspace.
With a free workspace, you can invite up to 5 free team members to join you, build up a shared library, start collaborating in rooms, and more. Your group sessions can only run up to 45 minutes though - and your workspace gets 1 hour of recording monthly and a recap history limit of 14 days.
All members in your Free workspace will be added as Admins. You can upgrade your workspace to Starter or Pro to manage user roles.
With a paid workspace, you can choose between a Starter or a Pro workspace. You can have up to 10 members in a Starter plan, while you need to purchase 3 seats minimum for the Pro plan. You can also manage workspace roles (i.e. workspace admins), manage content (i.e. team library items and recaps), record your sessions, and brand your sessions with your team’s logo in both plans!
See the Pricing Table above for full details.
What are the differences between the workspace member roles?
There are three different roles in a Butter workspace, each with their own sets of permissions. The biggest difference is how Owners and Admins can manage the workspace:
- Owner: There’s only one owner per workspace. By default, the workspace creator is the owner. If the owner deletes their profile, ownership is automatically transferred to another admin. The owner has all the same permissions as an admin, but they’re the only user that can delete the entire workspace.
- Admin: Workspace admins can manage everything in the workspace, but cannot delete it. They can edit workspace settings, manage billing information, upgrade and manage members, and manage the templates and saved items in the team library.
- Member: Members have full access to almost all of Butter’s features. They can create unlimited rooms, run sessions, and start sessions from rooms they’ve created or have been invited to as a collaborator. They can’t manage general or billing settings. They can add and edit items in the workspace library, but they can’t delete other people’s library items.
Check our Workspace Roles & Permissions page for a full breakdown of each member role’s permissions.
What happens when you hit the limits on a free workspace?
When a free user encounters the limits of their workspace, they will be notified. We’ve kept these limits simple:
- Up to 45-minute group sessions. The member will receive a notification 10 minutes before the time limit.
- 14-day recap history limit. To unlock older sessions in the recaps, they will be asked to upgrade.
- Up to 25 participants. To host sessions with more people, they will need to upgrade to a paid plan.
- Up to 1 hour recording monthly for the entire workspace. If they want to record more sessions, they will be asked to upgrade to a paid plan.
How do I upgrade my workspace to Starter or Pro?
To upgrade your workspace to a paid plan, log in to Butter and then go to Settings > Workspace > Plan & billing. Select ‘Manage subscription’ to upgrade your workspace.
How do I manage members in my workspace?
To manage the members in your workspace, go to your Butter dashboard, then Workspace Settings > Members.
To learn more about member and role management, check out
What happens when I deactivate a member in my workspace?
If you deactivate a member, they will no longer have access to the workspace or any of the content in it (including recaps, templates, rooms, etc.).
Deactivated members can be reactivated again if needed.
- Free workspaces: When you deactivate a member in a free workspace, you free up a spot for another member. You can have up to 5 members at once in your free workspace.
- Paid workspace (Starter or Pro): When deactivating a member in your paid workspace, the slot frees up for another member. The payment continues for the duration of your billing cycle.
How can I see how many paid members are in my workspace?
Log in to Butter and then go to Settings > Workspace > Plan & billing. Scroll down to billing breakdown.
Do session participant limits include facilitators?
Yes! Co-facilitators are included in the participant limits.
What happens if I pass the participant limit during a live session?
If you hit the participant limit during a session, you will be prompted and will not be able to admit any additional participants to your room.
Do you give discounts to education or non-profit organizations?
Yes! We offer 30% off to schools, universities, and non-profits. Apply for our Education Program here to request a discount.
I’m interested in getting my whole team on Butter! Do you give bulk discounts for large teams?
We offer discounts if you’re purchasing paid plans for 20+ people. Get in touch with us at friends@butter.us and we’ll get back to you on a customized pricing plan!
Do you offer a free trial for Butter?
We have a free 7-day trial for the Butter Starter plan only for new users who’ve created a workspace, which comes with unlimited time in group sessions, cloud recording, and your own logo in-session! 💪 You can extend this by completing our ‘extend trial’ checklist.
If you don’t want to purchase Butter paid plan at the end of the trial, you’ll automatically be downgraded to our free workspace.  It comes with a 45-minute time cap on group sessions, only 1 hour of recording monthly, and a 14-day recap history limit.
Keeping the service available comes with a cost on our end, so we have to charge for these capabilities to keep the (virtual) lights on. 😅
How do I cancel my Butter Business plan?
To cancel your plan, go to the Plan & billing tab in your Workspace settings. Under ‘Butter Business’, select ‘Manage subscription’ to cancel your plan.