- 🎥 Video Explainer: Chatting in Butter
- Chat Features
- Pop out the chat window
- Throw in some fun
- Ask a question
- Other chat options
- Chat Channels
- Main Room
- Facilitators Only
- Participants (direct)
- Breakouts
- Chat Logs
- View your chat logs
- Download your chat logs
- Chat FAQs
🎥 Video Explainer: Chatting in Butter
Here’s Jakob with a 2-minute overview of everything you need to know about the Butter Chat.
Chat Features
The chat has all the typical features you love, plus a few more!
To open the chat, select ‘Chat’ from the left sidebar, or press your ‘C’ key as a shortcut. The chat will open up within the main Butter window.
Pop out the chat window
If you want to declutter your Butter window or move the chat to a separate screen, select the ‘Popout’ button.
Popping out the chat makes it easier to see everyone’s faces!
Throw in some fun
In the chat, you can post:
- images
- emojis
- GIFs from the Giphy library
- files of any type (facilitators only)
- questions for Q&A (it can even be kept anonymous!)
Ask a question
Participants can ask questions directly from the chat. By clicking the'Q&A' button, their question will be automatically posted in the chat and submitted to the question queue!
You can:
- Answer and react to questions directly in chat: As the question is also posted in the chat, both participants and facilitators can add replies as well as react to the question posted.
- Queue up questions: Besides questions posted in the chat, all submitted questions will get posted to the question queue. From here, facilitators can easily access, highlight, mark as done or remove the question from the queue if necessary.
- Highlight questions to capture attention: When going through the questions you've collected over the session, you can highlight the questions you're discussing, so that everyone knows what is happening. Mark the question as done when the question has been answered!
Other chat options
Sometimes the chat can get a little hectic. We’ve added features that make it easier to stay on topic and organize the discussion:
- react to messages with emojis 👍
- reply to a message in a thread
- edit your own messages (argh, typos!)
- delete your own messages
- pin messages in the chat (facilitators only)
Chat Channels
Sometimes, you need to privately message someone—and it’s a pain to open up another chat app on the side! That’s what chat channels are for.
To access the different channels, just select from the dropdown at the top of the chat window.
Main Room
This is the main default chat room. Everyone will be in here unless you’re running breakouts.
Facilitators Only
Message your co-facilitators in the Facilitators Only channel. This is great for coordinating responsibilities on the fly!
Participants (direct)
You can privately message any participant by choosing ‘New message’ and selecting a participant.
Breakouts
While running breakouts, you have a few more channels available:
- Breakout Overview: where facilitators hang out while the breakouts are in progress
- Individual groups/rooms: A great option for telling a group to pick up the pace
- All rooms: Broadcast a message to all breakout rooms (e.g. “Only 5 more minutes!”)
Learn more about breakouts here: 
Breakouts
Chat Logs
Chat logs let you revisit your chats to debrief your sessions or find a link that someone dropped in the chat.
You can see the chat logs for sessions you hosted and sessions you were invited to.
View your chat logs
To access your chat logs, go to your Recaps tab on the main Butter dashboard, select the room session you’re looking for, and select ‘Chat logs’.
This will pop open a chat window, where you can view all the same chat channels as you can during a session—including breakouts.
The one exception is private messages. These are not saved in the chat logs, so make sure to save anything important from your DMs!
Download your chat logs
You can also download your chat logs as a .csv file by clicking the ‘Download’ button from the Recaps tab, or from a Chat log window.
To learn more about Recaps, check out 
Recaps.